Delivery Time

Our delivery time nationwide is 3–5 working days after the order has been confirmed. Delivery times are subject to change depending on weather and public safety conditions.

Tracking the Order

Once the order is dispatched, customers will receive a text message from our partner courier company with tracking information. Customers can track their order after 12–18 hours of dispatch by entering their tracking number on the courier's website. Delivery personnel are instructed to contact customers at the time of delivery, so please ensure the contact number provided in your shipping details is accurate and accessible.

Contact Us

If you have any questions regarding our Return & Replacement or Shipping Policy, please contact us at:
+92 3292525555

This policy is subject to change without notice. Please refer to The Organic Factor’s official website for the most up-to-date version.